Tuesday, March 13, 2007

Question: I would like to exchange my new shower heads for a different color. What do I do?

Answer:

First, please check on-line at www.showerstore.com to ensure that we have the showerhead in the color you want.

If we do we will have to treat each transaction separately. You will need to return the unopened package for a refund and order the new showerhead.

Please email us at CustomerService@ShowerStore.com for shipping instructions.

Please include a copy of your original sales order or write the order number on the box. Once we receive the return we will process the refund to your credit card.

You can wait until you receive the refund to order the new showerhead or you can order it at any time - it's completely up to you.

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